Business Privacy & Terms

heymate!™ Data Deletion Instructions

You may request deletion of personal data associated with your heymate!™ account or your use of heymate!™ services.

What data can be deleted

Depending on the services you use, this may include:

• Account and profile information;
• Connected Facebook and Instagram account information;
• Facebook and Instagram access tokens and connection data;
• Marketing and social publishing information associated with your account;
• Preferences and other personal information stored as part of your heymate!™ account; and
• Other personal data that heymate!™ is not required to retain.

How to request deletion

You may request deletion by contacting heymate!™ support and identifying the account or information you would like deleted.

If you have connected Facebook or Instagram to heymate!™, you may also disconnect those services through the Integrations section of your heymate!™ account. Disconnecting an integration removes the connection and prevents heymate!™ from continuing to use the associated access token.

Requests made through Facebook

If you remove heymate!™ from Facebook Apps and Websites and submit a data deletion request, Meta may send a data deletion request directly to heymate!™ for processing.

Information we may retain

Some information may be retained where required or permitted by law, including information needed for financial records, fraud prevention, security, dispute resolution, regulatory compliance, or other legitimate legal obligations.

Where information must be retained, access will be limited and the information will only be kept for as long as necessary.

Processing your request

We may need to verify your identity before completing a deletion request. Once verified, we will process the request within the time required by applicable law.

Contact

If you have questions or would like to request deletion of your data, please contact heymate!™ support.